Haley gives directive for new phone greeting in SC offices - DatelineCarolina

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A 'great day' for a new greeting

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By David Purtell
Edited by Brett Weisband

"It's a great day in South Carolina, how can I help you?"

That's the greeting Gov. Nikki Haley told members of her Cabinet on Tuesday that she wants state workers to use when they answer the phone.

Haley said she wants to promote a positive atmosphere to the public and in the work place.

"I'm selling South Carolina as this great, new, positive state that everybody needs to look at," she said.

Twitter was soon flowing with responses, many poking fun at the phrase and the governor. The hashtag #ItsaGreatDayinSC was trending throughout the day.

A small sample of the tweets:

• @acrouch: I wish someone would call my office

• @Jacourtney3: I think it's safe to say the number of prank calls to gov's office has increased tremendously

• @BettySchaefer: it's about to rain. doesn't look like great weather – do I say "It's famously hot, how can I help you?"

Some of the tweets were from people who called government agencies and were not greeted with the new phrase.

One of those making calls was Corey Hutchins, a Free Times reporter. He first heard about the directive on Twitter.

"It's the biggest news coming out of the governor's office today, which says a lot about how its public relations office works. Not good," he said.

The Carolina Reporter called three departments to see if the greeting was being used. Motor Vehicles, Education, and Parks, Recreation and Tourism were called.

None used the phrase.

Marion Edmonds, spokesman for Parks, Recreation and Tourism, said the greeting will go into effect as soon as possible.

"We're always into extending a welcome and being positive," he said.

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